fb771 Casino — Privacy Policy

1. Introduction

fb771 ("fb771," "we," "us," or "our") operates the online gaming platform accessible at fb771.vip. We are committed to protecting the privacy and personal data of every player who registers and plays on the fb771 Platform. This Privacy Policy ("Policy") describes in detail how fb771 collects, uses, stores, shares, and protects personal data in connection with the provision of our online casino services to players in the Philippines.

This Policy is to be read alongside fb771's Terms and Conditions and Responsible Gaming Policy. Together, these documents govern the relationship between fb771 and its registered players. By registering an Account on the fb771 Platform, you confirm that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

fb771 is committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

2. Data Controller

For the purposes of the Philippine Data Privacy Act and this Policy, fb771 acts as the data controller in respect of personal data collected from players and visitors to the Platform. As data controller, fb771 determines the purposes and means by which personal data is processed.

Questions, requests, and concerns relating to personal data held by fb771 should be directed to our Data Protection Officer (DPO) via the support channels described in Section 16 of this Policy.

3. Data We Collect

3.1 Registration and Account Data

When you register an Account on fb771, we collect:

• Full legal name;
• Philippine mobile number;
• Email address;
• Date of birth (to verify the 21+ age requirement);
• Username and encrypted password;
• Preferred account currency (Philippine Peso).

3.2 Identity Verification (KYC) Data

To comply with KYC, AML, and age verification requirements, fb771 collects:

• Copies of government-issued photo identification (e.g., Philippine Passport, Driver's License, SSS/UMID Card, PhilSys National ID);
• Proof of address documents where required;
• Selfie or liveness verification images in certain cases;
• Proof of payment method ownership.

3.3 Financial and Transaction Data

fb771 collects records of all financial transactions on your Account, including:

• Deposit amounts, dates, and payment methods (e.g., GCash account reference, Maya, BPI, BDO);
• Withdrawal requests, amounts, and processing status;
• Bonus credits, wagering records, and balance adjustments;
• Game bet history and win/loss records.

3.4 Device and Technical Data

When you access the fb771 Platform, we automatically collect certain technical data:

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Session timestamps, login and logout records;
• Cookies and similar tracking data (described further in Section 10).

3.5 Communications Data

When you contact fb771 via live chat, email, or any other communication channel, we retain records of those communications, including your messages, support tickets, and any documents shared in the course of seeking assistance.

3.6 Responsible Gaming Data

If you use fb771's responsible gaming tools — including deposit limits, self-exclusion, or account closure requests — we record those preferences and the dates on which they were activated or modified. This data is retained for compliance and auditing purposes.

4. How We Collect Data

fb771 collects personal data through the following means:

• Directly from you — when you register, complete KYC, make deposits or withdrawals, contact support, or interact with Platform features;
• Automatically — through cookies, server logs, and analytics tools as you use the Platform;
• From third parties — including KYC verification service providers, payment processors (GCash, Maya, BPI, BDO, UnionBank, Coins.ph, 7-Eleven Cliqq), fraud prevention services, and game providers where necessary to deliver services.

5. Lawful Basis for Processing

fb771 processes your personal data on the following lawful bases under the Philippine Data Privacy Act and general data protection principles:

• Contractual necessity — processing required to perform our contract with you, including account management, payment processing, and game delivery;
• Legal obligation — processing required to comply with applicable Philippine law, including KYC, AML, age verification, and PAGCOR regulatory requirements;
• Legitimate interest — processing necessary for fraud prevention, platform security, and service improvement, where those interests are not overridden by your privacy rights;
• Consent — processing for optional activities such as promotional communications, where your consent has been freely given and may be withdrawn at any time.

6. How We Use Your Data

fb771 uses your personal data for the following purposes:

• Creating, maintaining, and managing your fb771 Account;
• Verifying your identity, age (21+ requirement), and eligibility to participate;
• Processing deposits, withdrawals, and bonus transactions in Philippine Peso;
• Delivering customer support and responding to your enquiries;
• Detecting, preventing, and investigating fraud, money laundering, cheating, and prohibited conduct;
• Complying with PAGCOR, AML, KYC, and other applicable regulatory obligations;
• Administering the VIP loyalty program and targeted promotional offers where you have consented to receive them;
• Analysing Platform usage to improve game performance, user experience, and security;
• Enforcing fb771's Terms and Conditions and Responsible Gaming Policy;
• Processing and actioning your responsible gaming tool requests, including self-exclusion and permanent account closure.

7. Data Sharing & Disclosure

7.1 Service Providers

fb771 shares personal data with third-party service providers who process data on our behalf to enable Platform operations. These include: payment processors (GCash, Maya, BPI, BDO, UnionBank, Coins.ph, 7-Eleven Cliqq, USDT TRC20 infrastructure providers); KYC and identity verification providers; game software providers (JILI, Pragmatic Play, PG Soft, Evolution Gaming, and others); cloud hosting and data storage providers; fraud detection and analytics services. All third-party processors are bound by data processing agreements requiring them to handle data securely and only as instructed by fb771.

7.2 Regulatory and Legal Disclosure

fb771 may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), law enforcement agencies, courts, and other Philippine government authorities where required to do so by law, court order, or regulatory instruction.

7.3 No Sale of Data

fb771 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is never monetised in this manner.

8. International Data Transfers

Some of fb771's third-party service providers — particularly game software providers and cloud infrastructure partners — may be based outside the Philippines. Where personal data is transferred internationally, fb771 takes steps to ensure that adequate data protection safeguards are in place, including contractual obligations on recipient parties that mirror the standards required under Philippine law. fb771 will not transfer personal data to a jurisdiction that does not provide adequate protection for personal data without implementing appropriate safeguards.

9. Data Retention

fb771 retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal and regulatory requirements. The following general retention periods apply:

• Account and registration data: Retained for the duration of your Account plus a minimum of 5 years after Account closure, in accordance with AML and regulatory record-keeping requirements.
• KYC documents: Retained for a minimum of 5 years from the date of verification or Account closure, whichever is later.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Support communications: Retained for a minimum of 2 years.
• Device and session logs: Retained for a minimum of 1 year for fraud and security purposes.

After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an individual.

10. Cookies & Tracking Technologies

10.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. fb771 uses cookies and similar technologies (such as local storage and session tokens) to make the Platform function correctly and to improve your experience.

10.2 Types of Cookies Used

• Essential cookies: Required for the Platform to function. These include session authentication tokens that keep you logged in to your fb771 Account during a session. These cannot be disabled without breaking Platform functionality.
• Preference cookies: Store your language and display preferences between visits.
• Analytics cookies: Collect anonymised usage data (pages visited, session duration, errors encountered) to help fb771 improve Platform performance. No personally identifiable data is included in analytics reports.
• Security cookies: Used for fraud detection and to identify unusual or suspicious activity on your Account.

10.3 Managing Cookies

You can manage or delete cookies through your browser's settings (Chrome, Safari, Firefox, or your mobile browser). Note that disabling essential cookies will prevent you from accessing your fb771 Account. For most analytics and preference cookies, disabling them will not affect your ability to use the Platform but may reduce personalisation features.

11. Data Security

fb771 implements comprehensive technical and organisational measures to protect your personal data against unauthorised access, loss, disclosure, alteration, or destruction. Key security measures include:

• SSL/TLS encryption for all data in transit between your device and the fb771 Platform;
• Encryption of sensitive data at rest, including KYC documents and payment information;
• Role-based access controls limiting data access to authorised personnel only;
• Two-factor authentication (2FA) options for player accounts;
• Regular security audits and vulnerability assessments of Platform infrastructure;
• Incident response procedures for detecting, containing, and reporting data breaches in accordance with Philippine law.

In the event of a personal data breach that poses a real risk to your rights and freedoms, fb771 will notify affected players and the National Privacy Commission within the timeframes prescribed by the Philippine Data Privacy Act.

12. Your Rights Under Philippine Law

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of personal data that fb771 holds about you:

• Right to be Informed: The right to be told what personal data fb771 collects about you and how it is used — which is the purpose of this Policy.
• Right of Access: The right to request a copy of the personal data fb771 holds about you.
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected. You may update certain Account details directly through your Account settings.
• Right to Erasure: The right to request deletion of your personal data, subject to applicable legal retention obligations (e.g., AML record-keeping requirements that may require fb771 to retain certain data for up to 5 years).
• Right to Object: The right to object to processing based on legitimate interest, including profiling and direct marketing.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact fb771's support team via live chat at fb771.vip or by email at [email protected]. fb771 will respond to data rights requests within 30 days of receipt. Some requests may require identity verification before they can be actioned.

13. Children's Privacy

The fb771 Platform is strictly restricted to persons aged 21 years and above in accordance with PAGCOR regulations governing online casino participation in the Philippines. fb771 does not knowingly collect personal data from persons under 21. If fb771 becomes aware that a minor has registered on the Platform, the Account will be permanently closed and all associated data will be deleted or quarantined for regulatory reporting purposes. If you believe a person under 21 has accessed fb771, please contact our support team immediately.

14. Third-Party Services

The fb771 Platform integrates with third-party services to deliver its features — including payment processors, game providers, and KYC verification services. These third parties operate their own privacy policies, which govern their independent handling of any data they collect through their own platforms or APIs. fb771 is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policies of GCash, Maya, your bank, and any other services you use in connection with your fb771 Account.

fb771 does not embed third-party social media widgets, advertising trackers, or affiliate tracking pixels on its Platform pages that would result in your browsing behaviour being shared with social networks or advertising platforms without your knowledge.

15. Amendments to This Policy

fb771 reserves the right to update or amend this Privacy Policy at any time. The revised Policy will be published on the Platform with an updated effective date. Material changes will be communicated to registered players via the mobile number or email address associated with their Account. Your continued use of the fb771 Platform after publication of any amended Policy constitutes your acceptance of the updated terms. It is your responsibility to review this Policy periodically.

16. Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or fb771's handling of your personal data, please contact us:

• Live Chat: Available 24/7 on the fb771 Platform at fb771.vip
• Email: [email protected] (plain text — not a clickable link)

fb771 aims to respond to all data privacy enquiries within 5 Philippine business days. If you are not satisfied with fb771's response to a privacy complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph. fb771 will cooperate fully with any NPC investigation.